As most of my business contacts know I’m a long-term squash player. When I say long-term, I started playing when I was 17, so we’re not talking years, we’re talking decades! (more…)
sales skills
Listen
There’s a lot for us salespeople to think about in customer interviews. What with asking half-decent questions, focussing on the client, the agenda and what we want to get out of the meeting, it’s sometimes a real challenge just to keep up with the conversation. But there’s nothing more important than to listen to the client. (more…)