As salespeople and business owners we are all keen to write new business. But we often neglect our most accessible source of new revenue – our existing customers. In this tip we talk about sales through service. (more…)
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Questioning Strategy 2
This month we’re going to build on last month’s tip https://www.hawthornbusinessgroup.co.uk/questioningskills/ ? about having an effective questioning strategy in sales discussions. We know that all salespeople try to ask questions, but in our experience very few do it effectively. This is borne out by customer feedback. (more…)