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Winning business from lapsed and lost customers
Sales can be a difficult, lonely place. (sob!!!) But it is all about contacts, who you know and trust, who trusts you and knows you....


Some sales skills are transportable...
On Friday night we had the honour and pleasure of being hosted by Air Vice-Marshal Ross Paterson, Air Officer Scotland, at 603 Royal...


Grow your sales by the questions you ask
This is our third blog aimed specifically at questioning skills for salespeople. The third in a trilogy, a bit like Lord of the Rings but...


3 easy ways to beat lower priced competitors
Overheard a conversation once that went along the lines of "You're a typical salesperson, you promise me the earth, but you end up giving...


Sales tips for lost and lapsed customers
The natural reaction when we fail to win business, or lose an existing customer, is disappointment and frustration, perhaps even anger...


How to Overcome Call Reluctance in Sales
What is it about making calls that salespeople hate? The dictionary definition of reluctance is: 'Unwillingness or disinclination to do...


How to Follow up Sales Leads - 18 easy tips
Right, follow up. This is a sales tip about something that we as salespeople fail to do more often than not. Statistics tell us that 80%...


Focus on the customer
We're currently looking to get our kitchen renovated at home and we've been doing the usual thing of calling into showrooms and having...


Principles of effective fundraising – a sales approach for charities
First things first. Your charity or non-profit organisation ('charities') is a not for profit business, but unless you run it like a...


How to sell professionally
When I first start working with businesses, many of their people worry that I'm going to teach them how to "sell". It’s as if sales is...


Relationship Building
Sales is all about relationship building! A friend of mine recently went for a job interview. At the end of the interview when she asked...


More about price
The fact that we're constantly blogging about price suggests to us how much it is in our minds, and psyche, as salespeople. Competing...


In selling, it can't be all about price can it?
In professional services we're all about selling more products and services. Hitting targets, making profit and keeping our bosses (and...


How should your customers view you - human being or sales catalogue?
In my business I want to become a trusted advisor to my clients. As a sales consultant I want to fully understand and meet the needs of...


Relax your way into needs-based selling
We're all aware of the 80 / 20 rule in sales - that is that 80% of salespeople answer 'yes' to the question 'Do you adopt a needs-based...


Hustle!
As salespeople our default position is often to inaction - we don't want to pester people or be seen as hard selling.


Elevator...going up!!
So how's your elevator pitch? Hang on a minute, what's an elevator pitch? Right. You're at a networking event where you've just met...


How well do you manage your client relationships?
Is it getting a bit hot in here???


Customer Relationship Management
At the risk of sounding like my Dad...it was better back then!


Sales through Service - your easiest path to new business
You are what you deliver.
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