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Why Sales Training is a Process, Not a One-off Activity
Many businesses see sales training as the panacea for all of their sales ills. Let's send the sales team on some sales training and it...


How's your Sales Culture?
There's an old joke that asks "What's the difference between yoghurt and Australia?" With the answer of course being "Yoghurt has some...


In selling, it can't be all about price can it?
In professional services we're all about selling more products and services. Hitting targets, making profit and keeping our bosses (and...


How should your customers view you - human being or sales catalogue?
In my business I want to become a trusted advisor to my clients. As a sales consultant I want to fully understand and meet the needs of...


Relax your way into needs-based selling
We're all aware of the 80 / 20 rule in sales - that is that 80% of salespeople answer 'yes' to the question 'Do you adopt a needs-based...


Hustle!
As salespeople our default position is often to inaction - we don't want to pester people or be seen as hard selling.


Elevator...going up!!
So how's your elevator pitch? Hang on a minute, what's an elevator pitch? Right. You're at a networking event where you've just met...


How well do you manage your client relationships?
Is it getting a bit hot in here???


Customer Relationship Management
At the risk of sounding like my Dad...it was better back then!


Sales through Service - your easiest path to new business
You are what you deliver.
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